Order processing time
All orders are processed within 2 business days. Orders are not processed on weekends and / or UK Bank Holidays.
If we are experiencing a high volume of orders, deliveries may be delayed by a few days. Please allow additional time during Christmas season.
Delivery rates & estimates
Standard Delivery - £3.50 (Free for orders £50.00 and over)
Estimated delivery time of 2 - 5 days (6 - 7 days for posters and prints), including Northern Ireland, Highlands and Channel Islands.
We aim to ship your order to you as quickly as possible. However, we do not currently offer any Next Day delivery options.
Delivery confirmation & order tracking
Once your order has been processed, you will receive a Confirmation email with a tracking number. The tracking number will be active within 24 hours.
Cancelling or changing your order
As soon as we receive your order, we start working on it right away! Unfortunately, we can't make changes to an order once it's placed.
If you have any questions about your order please contact us!
Customs, duties and taxes
Twist & Tumbler is not responsible for any customs and taxes applied to your order. All fees imposed during or after delivery are the responsibility of the customer.
We currently do not deliver outside the UK. However, we are working with our delivery partners to introduce this option soon.
Returns & Refunds
Our Returns & Refunds Policy provides detailed information about options and procedures for returning your order.